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Contact Us

Order an F2 Golf Product, please call 1-303-586-1488

For information about your order, please click here.

For general information, please click here.

 

For International distributor questions, please click here.

 

Shipping Policies

Shipping Policies

F2 Golf ships packages using the following methods: USPS Priority, FedEx Ground and FedEx 2nd Day. We are sorry, but we are not able to ship under your account number.

Shipping Timeframe

It can take 24-48 hours for your order to process. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement. Please allow 5-7 business days for delivery. All custom orders may take an additional 3-5 business days for delivery. If you do not receive your order within this time frame please email us at orders@f2golf.com. We cannot make rush deliveries to PO Boxes. You can check the status of your order online 24 hours a day by going to usps.com or fedex.com (depending on which method was used to ship your order) and entering the tracking number provided via e-mail at the time your purchased is shipped.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by F2 Golf or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
 
FedEx 2nd day shipping guarantees that the product will be delivered with in two business days anywhere with in the domestic US after it has left our facility.

International (including Canada) orders are shipped via USPS Priority Mail International. All International customers are responsible for all import duties and taxes imposed by their country. International customers should check with their local government concerning such charges.

SALES TAX

Sales tax will be charged on your order for delivery within California (7.75%) or North Carolina (6.75%)

F2 GOLF RETURN POLICY

 

If you are with in the 30 day money back guarantee and would like to return your F2 Golf purchase, please use your order number as the RA# and send the product back to the below address.  Please put the RA# on the outside of the box, or on the actual shipping label. We suggest that you get a tracking number for your return shipment so that you can verify that the product was returned. In order to issue the refund, we will need verification that the product was sent back (tracking number) or the actual product. If there is no tracking information to verify the return or we do not receive the returned product, we cannot issue a refund.

F2 Golf
4040 Holly St. Unit 20
Denver, CO 80216

 

F2 Golf offers a 30-day money back guarantee! If any F2 Golf product does not improve your game, F2 Golf will exchange or refund the product purchase price for items purchased through our call center or website within 30 days of product receipt. The customer will pay for freight on all non-defective merchandise. All returns are subject to a restocking fee of $19.95 per club.

On any returns that included custom work, the price of the customization cannot be refunded.

If you choose to return your F2 Golf, you MUST include a copy of your original receipt with your return, or a note that includes your invoice number, name, address, phone number, and email address. Please also let us know your reason for the return. Your account will be credited for the price of the club(s) you ordered. Once we process your return it will take 5-7 business days for the funds to show in your account, depending on your bank.

RETURN SHIPPING

FedEx ground shipping will be covered by F2 Golf on warranty and defective returns only. Customers are responsible for shipping all returned merchandise back to F2 Golf. Customers are requested to appropriately pack the returned items in the original box and use adequate packing material. All returns must be shipped freight prepaid.  We strongly suggest that when returning any F2 product, you get delivery confirmation so that you can have evidence of delivery. 

F2 Golf will not accept returns on items where the customer induced dings, chips, tire marks, deep scratches, unusual rusting or excessively bent shafts. Should we receive returns that are damaged as previously described, the customer will be responsible for shipping costs to return the incomplete return.

Please send your returns and correspondence to:

F2 Golf
4040 Holly St. Unit 20
Denver, CO 80216

 

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